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New webinar series with Tom Fleuriot
Practical ROI, Honest Costs and Smarter Risk
We are pleased to announce a trio of upcoming webinars with Tom Fleuriot, former FTSE-100 Legal Director and founder of legal operations consultancy Flocsam.
These sessions focus on the practical tactics and real-world methods in-house legal teams can use to sharpen decision-making, secure investment and strengthen operational impact.
Two of the webinars form a 2-part ROI mini-series, though each session can be attended as a standalone event. All webinars run from 12pm to 1pm.
Part 1 - 27 January
ROI: Identifying hard ‘benefits’ from transforming in-house legal operations
Pinning down ROI in legal operations is notoriously difficult. Many teams default to intangible benefits, making it harder to build buy-in or secure change.
In this practical session, Tom will share creative methods to identify measurable value and build stronger business cases for transformation.
What this webinar covers:
- Identifying measurable, quantifiable value in change projects;
- Developing evidence-based business cases;
- Applying ROI thinking across tech, outsourcing, process change, templates, policies and more; and
- Strengthening investment cases for any improvement initiative.
This session stands strongly alone but also forms Part 1 of the ROI mini-series. Register here.
Part 2 - 3 March
ROI: Honest ‘Costs’ of transforming in-house legal operations
Research shows that most change projects fail, often because teams underestimate the real, full-lifecycle costs involved. When costs are miscalculated, ROI collapses and credibility is damaged.
Tom will guide attendees through practical tools to build more accurate cost models and avoid common pitfalls.
What this session covers:
- Understanding and forecasting the true costs of change;
- Building realistic cost models for better decision-making;
- Avoiding typical cost-underestimation traps;
- Applying these approaches to tech, outsourcing, process improvements, templates, playbooks and more; and
- Strengthening business cases through clearer value-vs-cost assessment.
This session is a valuable standalone webinar and forms Part 2 of the ROI mini-series. Register here.
Who is this series for?
In-house legal professionals, legal operations specialists, and legal leaders seeking practical ways to strengthen value delivery, secure investment and drive successful change.
24 March
Recalibrating risk: Mindsets and methods that help in-house legal drive practical outcomes
In-house teams talk about “risk” every day but is the conversation structured, consistent and actionable? This session examines how reframing risk helps drive clearer decisions, stronger ownership and more practical outcomes across the business.
What this session covers:
- Why risk matters - and how to talk about it more effectively;
- How to check whether risk is well-described;
- Approaches to structuring a risk register; and
- Understanding composite risk elements and how they work together.
About the presenter
Tom Fleuriot is an English-qualified solicitor with two decades of in-house experience across FTSE-100 multinational organisations in the UK, Australia and the Netherlands. He is the founder of Flocsam, an in-house legal operations tactics consultancy focused on delivering simple, impactful improvements that showcase the value of the legal function.