I'm sure everyone will recognise the importance of well written job profiles and testing interview processes to ensure successful hires. But what particular tools have you used that you felt really worked? And if this involved behavioural profiling, which tools would you recommend? On a personal note, I'm not a fan of graphology which I guess is rarely, if ever, now used but was popular at one time. I was being interviewed for a role many years ago and was asked, mid-interview, to write out a verse from my favourite poem. Needless to say, my mind froze, and the only poem that I could easily recall was the Jabberwocky by Lewis Carroll! I don't know if my interviewers were expecting a more erudite offering but I didn't get the job!

Having made that successful hire, how did you go about developing the team? Did you use any particular tools and techniques - for example, secondments (in or out), business project engagements, off-site team building, 'soft' skills T&D and, if relevant, behavioural profiling? There are a range of profiling tools around – Myer-Briggs (ESTJ since you ask), DISC, TMP and LIFO (and may others) all of which claim to help in building teams with a cross section of relevant and complementary skills. Personally, I've always found these tools both interesting and useful, certainly on a personal level and in relation to behaviour in both 'steady state' and under pressure and in relation to individual and group behaviours.

Do share, as your experience may well be useful to others.   


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